Orders are shipped within 24 hours to 4 weeks from when the order is placed. Processing time depends on item availability. Orders placed on business days before 1:00 PM may be eligible for same-day shipping. Business days are Monday through Friday. Holidays and weekends are not included, and no shipments are processed on those days. Orders are acknowledged by email within 24 hours of placing the order. Orders are shipped within 24 hours to 4 weeks from when the order is placed. Processing time depends on item availability.
Shipping & Handling
Your credit card will be charged upon placement of the online order.
You will receive a shipment confirmation email once your order has shipped. You may contact customer service to get the tracking number(s) for your shipment(s).
Returns are accepted within 30 days from date received. Call customer service at 1-800-955-0376 for a return authorization number.
All glass products are warranted against defects in material and workmanship for 30 days from date received. Breakage must be reported within 10 days from the date received. If either of these events occurs, please contact customer service at 1-800-955-0376